Frequently asked questions.

The product collection uses brass bodies and bases with decorative painted areas and a transparent protective finish. Each product page describes its color, pattern and dimensions.

No. Each purchase is one floor candle holder in the selected height. LED taper candles are the recommended pairing; the candle cup opening is 0.87 inches (22 mm).

Free shipping to eligible addresses in the contiguous United States and Washington, D.C. Alaska, Hawaii, U.S. territories, PO Boxes and military addresses are not supported.

Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days. Estimates are not guaranteed. The cutoff is 7:00 PM fixed GMT−06:00 all year. Orders at or after the cutoff, on weekends or on U.S. federal holidays start processing on the next business day.

Request authorization within 30 days of receipt. Change-of-mind returns must be unused, in original condition and original packaging; the customer pays return shipping to our authorized address in France. We cover return shipping for our errors, damage, defects and incorrect items. These issues are not subject to the ordinary unused and original-packaging conditions. No restocking fee applies.

An approved refund is returned to the original payment account within 10 calendar days. Your payment provider determines when it appears in your account.

Follow the care instructions on your product page. Avoid abrasive cleaners, soaking and metal polish on painted areas. Gently dust decorative details and dry any damp-cleaned areas immediately.

Rely on the payment result and an order acceptance confirmation from dawwnshype. An attempted checkout is not itself confirmation of a completed payment or accepted order.

Contact [email protected] or use the Contact page. Include your order number when asking about an existing order.